1. No Returns
At FASTSIGNS Independence, we take great pride in the quality of our products. Due to the custom nature of the items we manufacture, items cannot be returned or refunded except in the case of manufacturer defect or incorrect shipment.
2. Damaged or Incorrect Items
If you receive a product that is damaged in shipping, defective, or that is not the product you ordered, please report it to FASTSIGNS Independence within 2 business days of delivery, and we'll arrange for a replacement. To report a problem, please contact our customer service team at email@example.com. We may ask for photographic proof of the damage or error.
3. Replacement Process
Once you have contacted us and we have confirmed the damage or error, we will arrange for a replacement product to be manufactured and shipped to you as soon as possible. Please note that replacement timelines will vary depending on the nature of the product and the shipping destination.
Please note that this Returns Policy forms part of our Terms and Conditions, and your order placement with FASTSIGNS Independence signifies your agreement to these terms.